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Most common questions What subscription options for news and information are offered? Check out the latest Knoxville News Sentinel subscription offerings at offers.
If you purchased your subscription online, you set an address and password when you completed your purchase. If you no longer have access knoville the address you used when you set up theplease call Customer Service at and one of our representatives will be happy to help.
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Is there any way to access your content if I'm not a subscriber? Non-subscribers will have access to limited content. Our online site's homesection fronts and advertising products will remain accessible to knoxvills, even without a subscription.
Some content is deated for subscribers only. We will continue to sell single copy print editions of the newspaper at retail outlets.
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How do I pause my newspaper delivery for vacation? As a Knoxville News Sentinel subscriber, you can schedule temporary holds by visiting.
How do I link a subscription purchased through an app store? If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app.
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If you do not link your subscription you will not be able to access unlimited stories, subscriber-only content, and the e-Edition on our desktop and mobile website and e-Edition app. To link your subscription, please follow the directions below: iOS Open our app that you purchased a subscription for, Click on the settings gear icon in the top right corner of the screen, Click "Create " and follow the instructions to make a profile.
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While we are disappointed to hear you want to cancel, our team is available to assist by calling Customer Service at and saying, "discontinue delivery. You can knoxgille your delivery address by visiting. We sincerely apologize for the inconvenience. Sometimes there are unexpected delays due to production problems or adverse weather conditions.
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We continually strive for excellence and regret any time we let you down. If you did not receive your newspaper, please report a delivery issue by visiting. Visit www. What is EZ Pay?
Our EZ Pay automatic payment program offers the knoxvilld and security of renewing your subscription by automatic deductions from a credit card. Watch this instructional video to learn more about EZ Pay. Can I make a one-time online payment?
You can make a one-time payment by visiting. How do I update my credit card or payment information?
Subscribers kmoxville update their payment method online by visiting. If I subscribe for a special offer, how much will my subscription cost after my special rate expires? At the end of your introductory offer, your subscription will be renewed at the normal rate for your frequency of delivery and delivery area.
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This amount will be reflected on the renewal notice you receive as your special rate nears its expiration. How can I unsubscribe from your s and newsletters? You can also click the unsubscribe link at the bottom of any Knoxville News Sentinel. How do I find my e-Edition?
What is a Premium Edition? Premium editions come as an additional section of your Sunday home delivery with 12 to 20 full color s of in-depth coverage of the topics that matter most to our subscribers.
These premium editions are of high value and enhance our already great content you read every single day. Premium editions are a part of your subscription that is charged separately. Why are premium Edition not a part of my monthly subscription rate?
Just like our Thanksgiving Day Edition, you are receiving premium content that can be seasonal or that is dependent upon news chzts topics currently trending. While you may receive up to a certain of editions a year, much is dependent on the investing in resources to produce a high-quality product as important topics come to light.
You can depend on us to deliver content you can get nowhere else. How will I know knxville I am being charged for my Premium Editions? Call us.